Privacy Policy
1. Our Commitment to Privacy
1.1 Express Couriers & Co (2206825 Alberta Ltd.) is committed to safeguarding the privacy of our users. This Privacy Policy delineates our practices regarding the collection, storage, processing, transfer, sharing, use of personal information and our use of cookies and similar technologies.
1.2 We offer independent contractor courier services accessible via our website located at https://expresscouriers.co (the "Service").
1.3 This policy applies comprehensively to all interactions with our Service.
1.4 By accessing or using our Service, you agree to the terms of this Privacy Policy. We encourage you to review it thoroughly to understand how your Personal Information is handled.
2. Summary of Our Privacy Practices
2.1 We collect Personal Information directly from you, as well as automatically through technical means like IP addresses, browser information, and cookies to enhance user experience and Service functionality.
2.2 Personal Information can be gathered from subscribers, our own operated websites, and third parties, used for Service operation, analytics, content personalization, and lawful marketing activities.
2.3 We do not disclose Personal Information to third parties outside of what is permitted under this policy or needed for Service provision. Information you choose to make public on our platforms may be accessible to others.
2.4 Your Personal Information is stored on secure servers with controlled access. International data transfers are conducted with appropriate legal safeguards.
2.5 You have rights concerning your Personal Information, including access, correction, deletion, and objection. Contact us at admin@expresscouriers.co to exercise these rights.
2.6 This summary provides an overview; the detailed terms below offer more comprehensive information.
3. Detailed Terms on Information Collection and Use
3.1 We collect Personal Information when you engage with us through forms, communications via phone, email, or other means. This includes registration for Service use, participation in social media functions, or entering promotions.
3.2 Failure to provide Personal Information may prevent us from providing certain aspects of the Service or responding to your requests.
3.3 We may receive Personal Information about you from subscribers, other websites we manage, or from third parties under contractual obligations to protect such data.
3.6 We may combine or anonymize collected data to provide a personalized service or for analysis, ensuring individual identification is not possible where data is anonymized.
4. Disclosure of Your Information
4.1 Your Personal Information may be shared within our corporate group or with selected third parties for Service operation, including:
- Service providers and partners under confidentiality agreements.
- Analytics and search providers for Service enhancement.
- Payment processors for transaction facilitation.
- In the context of corporate transactions where we will notify you of any changes in control or use of your data.
4.3 We may disclose Personal Information in response to legal requests, to comply with judicial or administrative actions, or to meet law enforcement needs.
5. Marketing and Advertising
5.1 We may use your Personal Information for marketing communications, where permissible by law, to inform you about our services or related offerings.
5.2 You can opt out of receiving marketing communications at any time by using the unsubscribe mechanism provided in our emails.
6. Data Security and Transfer
6.1 We secure Personal Information on servers with limited access in a controlled environment. Data security includes encryption and secure password practices.
6.2 While we employ security measures, the transmission of data over the internet inherently carries risks. We cannot guarantee absolute security but implement industry-standard safeguards.
7. Retention of Your Information
7.1 Personal Information is retained only as long as necessary for the purposes for which it was processed, including legal, accounting, or reporting requirements.
7.2 Retention periods are evaluated based on the type, sensitivity, and legal obligations associated with the data.
8. Your Privacy Rights
8.1 You have rights under applicable data protection laws, including:
- Access and data portability.
- Rectification of inaccuracies.
- Erasure of data in certain conditions.
- Restriction of processing.
- Objection to processing, particularly for direct marketing.
8.2 To exercise these rights, contact us at admin@expresscouriers.co. We will respond within 30 days, in compliance with legal obligations.
9. Cookies and Similar Technologies
9.1 We use cookies to distinguish you from other users, improve our Service, and personalize your experience.
9.2 Types of cookies include strictly necessary, analytical, functionality, and targeting cookies, each serving specific purposes like authentication or site improvement.
9.3 Third-party cookies may also be present for which we have no direct control but are used for similar purposes.
10. Third-Party Links
10.1 Our Service may link to third-party sites. We are not responsible for their privacy practices; review their policies before providing Personal Information.
10.2 Framed content from partners on our site means you are interacting with those third parties and not directly with us.
11. Use by Minors
11.1 Our Service is not intended for use by individuals under 16. If you believe we've collected data from a minor without consent, please inform us.
11.2 For age-restricted deliveries, proof of legal age with valid government issued identification is required at the point of delivery.
12. Canadian Privacy Rights
12.1 Under PIPEDA, Canadian residents have the right to request information about their Personal Information's use. Email us at admin@expresscouriers.co to make such a request.
13. Changes to This Policy
13.1 This policy may be updated periodically. Changes are effective upon posting on this page. We encourage you to review this policy regularly.
14. Notifications
14.1 We will notify you of significant changes to this policy via email or through notices on our website, respecting your opt-out preferences where applicable.
15. Contacting Us
15.1 For any queries or concerns regarding this Privacy Policy, please reach out to us at admin@expresscouriers.co.